Operations Management

Instructions:

• All Questions carry equal marks.
• All Questions are compulsory
• All answers to be explained in not more than 1000 words for question 1 and 2 and for question 3 in not more than 500 words for each subsection. Use relevant examples, illustrations as far as possible.
• All answers to be written individually. Discussion and group work is not advisable.
• Students are free to refer to any books/reference material/website/internet for attempting their assignments, but are not allowed to copy the matter as it is from the source of reference.
• Students should write the assignment in their own words. Copying of assignments from other students is not allowed.
• Studentsshould follow the following parameter for answering the assignment questions.

1. What are various decision criteria for deciding a location for a business setup? Explain these decision criteria with reference to a location decision for setting up a Healthcare setup (assume a healthcare setup type of your choice). (10 Marks)
2. Explain in detail the various types of plant layout concepts that area available in operations management. Give examples on where each of these types can be employed respectively. Briefly explain a layout applicable for a Restaurant format, highlighting the good points and bottlenecks, if any. (10 Marks)
3. The Education Sector is a good example wherein the operations involves the involvement of the “core teaching function” to be coordinating and working in sync with other departments. With reference to the education sector discuss the following aspects of operations in an Educational setup
a. Explain the role of an Operations Managers in their interface with other functions in the
institute. Give relevant examples (5 Marks)
b. Define Quality and list and discuss in brief the various dimensions of quality in operations (5 Marks)