Requirement:
You are required to:
1. Describe a process/system/service of your choice.
2. Brainstorm and describe the ‘What’s’ and ‘How’s’ (14-20 of each). If you are omitting any of these from your HOQ, then explain why.
3. Construct a HOQ for this process/system/service. Clearly describe each part of the HOQ with respect to your process/system/service. For any part(s) of the HOQ which cannot be done because of lack of information, confidentiality, etc., complete the part(s) with simulated information and describe how data would be collected to complete the missing part(s).
4. Detail outcomes, recommendations and conclusions based on your HOQ.