Learning Outcomes

  1. Critically reflect and communicate the nature, processes, management problems and tools/techniques associated with managing operational processes within modern, diverse enterprises and the role of the operations manager;
  2. Critically evaluate, reflect and apply operations strategy approaches creatively to a range of operations management instances
  3. Identify and assess critically the significance of operational issues and processes in the broader context of the organization in its competitive environment, through case- and team-based learning instances
  4. Discuss, explore and evaluate appropriate operations tools/techniques for operations management and supply chain management analysis.

REFERENCE: MLA 9th Edition