This aim of this unit is to provide learners with an understanding of the roles and responsibilities involved in working in a wide range of health and social care settings. The unit also provides learners with the knowledge required to understand working relationships, and how to work in partnership with others in health and social care settings.

Learning Outcomes –the learner will:

1. Understand working relationships in health and social care settings.

2. Understand the importance of adhering to the agreed scope of the job role.

3. Understand the importance of partnership working in health and social care.

Assessment Criteria –the learner can:

1.1 Explain roles and responsibilities in health and social care settings.

1.2 Explain ways in which a working relationship is different from a personal relationship.

1.3 Explain the role of regulators and advisors within health and social care.

2.1 Explain why it is important to follow agreed ways of working.

2.2 Describe how to access details of agreed ways of working

2.3 Explain how to contribute to quality assurance processes to promote positive experiences for individuals receiving care.

3.1 Explain the benefits of working in partnership with others in the health and social care sector.

3.2 Describe examples of best practice of health and social care services working together.

3.3 Describe ways of working that can help improve partnership working.

Guidance:

You will summarise your findings in a portfolio of evidence to include a presentation with an accompanying report and a briefing report. The portfolio of evidence you produce should contain the proof that you have attained, and can apply, the knowledge, skills and behaviours defined in the required standard.

Task 1:

Instructions:

The following points need to be included when preparing the presentation and report:

  • Roles and responsibilities in health and social care settings.
  • Ways in which a working relationship is different from a personal relationship.
  • The role of regulators and advisors within health and social care.
  • Why it is important to follow agreed ways of working.
  • How to access details of agreed ways of working.•How to contribute to quality assurance processes to promote positive experiences for individuals receiving care.

Task 2:

Instructions:

To be prepared for the interview, draft notes that:

  • Explain the benefits of working in partnership with others in a Health and Social Care sector.
  • Describe examples of best practice of health and social care services working together.
  • Describe ways of working that can help improve partnership working.